Privacy Policy and Terms of Service

Last Updated: 1/11/2024

Brampton Freight Brokers (“us,” “we,” or “our”) operates [website/app name] and is committed to protecting the privacy of its users. This Privacy Policy outlines the types of information we collect, how it is used, and the measures we take to safeguard your data.

1. Information We Collect:
a. Personal Information: When you make bookings or use our services, we collect your name, contact details, and other necessary information for effective communication.
b. Usage Information: We may collect data on how you interact with our platform to enhance user experience.
c. SMS Messaging: By providing your phone number, you consent to receiving SMS messages for booking confirmations, updates, and service-related communications.

2. How We Use Your Information:
a. To facilitate and fulfill your bookings and service requests.
b. To communicate with you regarding your bookings or inquiries.
c. To improve our services, customer support, and user experience.

3. SMS Messaging:

SMS Messaging Policy

By providing your phone number, you consent to receive SMS messages from Brampton Freight Brokers for booking confirmations, updates, and service-related communications. Please review the following SMS Messaging Policy:

1. Consent:
a. Your consent to receive SMS messages is voluntary.
b. Message and data rates may apply.

2. Opt-Out Instructions:
a. HELP: For assistance or information, reply with the word “HELP” to [833-688-8222].
b. STOP: To opt-out and stop receiving messages, reply with the word “STOP” to [833-688-8222].

3. Frequency:
a. Message frequency may vary based on bookings, updates, or other service-related communications.

4. Opting Out:
a. By using the “STOP” keyword or replying with “STOP,” you can opt-out and cease receiving SMS messages from Brampton Freight Brokers.
b. Opting out will not affect your ability to use our other services.

5. Privacy:
a. Your phone number and SMS data will be treated in accordance with our Privacy Policy.

6. Help and Support:
a. For assistance or further information, contact our customer support at info@bramptonfreightbrokers.ca.

7. Changes to SMS Policy:
a. Brampton Freight Brokers reserves the right to update or modify the SMS Messaging Policy. Users will be notified of changes.

8. Additional Information:
a. By continuing to receive SMS messages, you acknowledge and agree to the terms outlined in this SMS Messaging Policy.
b. Standard messaging and data rates may apply.

Please note that opting out may affect your ability to receive important updates and notifications related to your bookings. If you have any questions or concerns, contact us at [contact email/phone].

4. Data Security:
a. We implement industry-standard measures to safeguard your personal information.
b. Access to your information is restricted to authorized personnel only.

5. Sharing Your Information:
a. We do not sell, trade, or rent your personal information to third parties.
b. Your information may be shared with service providers for the sole purpose of fulfilling bookings and providing services.

6. Your Choices:
a. You can opt-out of receiving SMS messages at any time by contacting us at info@bramptonfreightbrokers.ca

Terms of Service

1. Booking and Services:
a. By using our platform, you agree to provide accurate and complete information for bookings.
b. Brampton Freight Brokers reserves the right to cancel or modify bookings based on availability or other factors.

2. SMS Messaging:
a. By providing your phone number, you consent to receive SMS messages for booking confirmations, updates, and service-related communications.
b. You can opt-out of SMS messages at any time.

3. User Conduct:
a. Users must comply with all applicable laws and regulations.
b. Users are responsible for the confidentiality of their account information.

4. Limitation of Liability:
a. Brampton Freight Brokers is not liable for any direct, indirect, or consequential damages arising from the use of our services.

5. Changes to Terms and Privacy Policy:
a. We reserve the right to update or modify our Terms of Service and Privacy Policy at any time. Users will be notified of changes.

Contact Information:
If you have any questions about our Privacy Policy or Terms of Service, please contact us at [contact email/phone].

By using our services, you acknowledge that you have read and understood our Privacy Policy and Terms of Service.